Grooming

Does Paw Shoppe kennel dogs for several hours during grooming service?

Generally no. Of course, if you book several dogs at once, each will need to wait for their turn in the tub. Some dogs can become anxious when kenneled. If the groomer feels the kennel isn't working for your dog, other options are available.

Please note, your prompt return for pickup is recommended to minimize kennel time.

On occasion, your groomer may become backlogged if a previous client required more service time. If this is the case, the groomer will attempt to notify you if they are running behind schedule.

How long does grooming service take?

Approximately 1 to 2 hours per dog, depending on the service. Some dogs may require up to 2.5 to 3 hours if they are large and have complex coat conditions. The groomer will call the phone number provided when your pet is close to being ready. Make sure the shop has your correct phone number and that you can hear your phone. We do not text.

How much is grooming service?

Please call the shop for base pricing. Since the breed, size, and condition varies among dogs, the groomer can give you a quote before starting the service.

My dog gets anxious during grooming. What can I do?

Please communicate this to the receptionist at booking, and we can advise the groomer for special handling. Paw Shoppe only muzzles when absolutely necessary.

Consider giving a calming aid, such as Quiet Moments or CBD oil. You should experiment with calming aids over a few days to decide if they work well for your dog.

Give a calming aid at least 1-2 hours before your appointment so it has time to work.

Paw Shoppe does not administer any calming aids or medications. Period.

What is the deshedding service?

To deshed means to thin the undercoat of a dog by means of a straight comb and Furminator rake. This service is typically done on double-coated dogs like German Shepards and Siberian Huskies. Since double-coated breeds typically do not get haircuts, this procedure helps keep these dogs cool and comfortable in the hot months.

Does the groomer use a cage dryer?

Yes. We use a timed, cool cage dryer for finishing drying. For primary drying, we use a blow-dryer and towels. This helps remove loose hair from the coat.

Can I request towel-drying only?

Of course. However, your dog may still be damp at pickup time. Also, you may experience more shedding after the service since conventional blow-drying helps remove this loose hair at the studio, instead of in your home.

Can I bring a prescription shampoo or decline use of certain products?

Of course! Our groomer will be glad to assist you with your dog's medical requirements. We also have hypo-allergenic shampoos to use if you have a more sensitive dog.

My dog has had seizures or other complex medical conditions. Will you still be able to complete the service?

That depends. Please advise your groomer if your dog is prone to seizures or has other medical concerns before they begin the service.

Dogs over 10 years old can be at an increased risk of seizures, and the stress of grooming can cause an episode during or some time after the service.

How much advance notice do I need to give to cancel or reschedule an appointment?

We kindly ask that you give us as much advance notice as possible so that we can fill that appointment time. If you missed your appointment, please call our desk at (562) 425-5131 to reschedule. Thank you!