Q &
A
Grooming
Does Paw Shoppe
kennel dogs for several hours during grooming service?
No. Since we only
have one groomer, we groom one dog at a time, starting at your
actual appointment time! Of course, if you book several dogs
at once, each will need to wait for their turn in the tub. Some
dogs can become anxious when kenneled. If the groomer feels the
kennel isn't working for your dog, other options are available.
Please note, your
prompt return for pickup is recommended to minimize kennel time.
How long does
grooming service take?
Approximately
1 to 2 hours per dog, depending on the service. Some dogs may
require up to 2.5 to 3 hours if they are large and have complex
coat conditions. The groomer will call the phone number provided
when your pet is close to being ready. Make sure the shop has
your correct phone number and that you can hear your phone.
How much is
grooming service?
Please call the
shop for base pricing on bathing and haircuts. Since the breed,
size, and condition varies among dogs, the groomer can give you
a quote before starting the service.
My dog gets
anxious during grooming. What can I do?
Please communicate
this to the receptionist at booking, and we can advise the groomer
for special handling. Also consider giving a calming aid, such
as Quiet Moments or CBD oil. You should experiment with
calming aids over a few days to decide if they work well for
your dog. Consult your vet, if you are unsure.
Give a calming
aid at least 1-2 hours before your appointment so it has time
to work.
What is the
deshedding service?
To deshed means
to thin the undercoat of a dog by means of a straight comb and
Furminator rake. This service is typically done on double-coated
dogs like German Shepards and Siberian Huskies. Since double-coated
breeds typically do not get haircuts, this procedure helps keep
dogs cool and comfortable in the hot months.
Does the groomer
use a cage dryer?
Yes. However,
we only use a timed cage dryer for finishing drying. Dogs
are never left unattended in a cage dryer. For primary
drying, we use a blow-dryer and towels. This also helps remove
loose hair.
Can I request
towel-drying only?
Of course. However,
your dog may still be damp at pickup time. Also, you may experience
more shedding after the service since regular blow drying helps
remove this loose hair at the studio, instead of in your home.
Can I bring
a prescription shampoo or decline use of certain products?
Of course! Our
groomer will be glad to assist you with your dog's medical requirements.
We also have hypo-allergenic shampoos to use if you have a more
sensitive dog.
How much advance
notice do I need to give to cancel or reschedule an appointment?
We kindly ask
that you give us as much advance notice as possible so that we
can fill that appointment time. If you missed your appointment,
don't worry, we won't judge! Please call our desk at (562) 425-5131
to reschedule.
Dental
&
Vaccine
Does the clinic
put the animals under anaesthesia?
No. This is a
non-anaestheic service; your pet is fully awake.
For anxious pets,
consider giving a calming aid such as Quiet Moments or
CBD oil. You should experiment with a calming aid over a few
days to decide if it works well for your dog. Consult your vet,
if you are unsure.
Be sure to give
a calming aid at least 1-2 hours before your appointment so it
has time to work.
My dog's teeth
look bad. Can they still perform the service?
Possibly. By state
requirement, a veterinarian is on-site to do the oral checkup
first. If the vet gives the go-ahead, the clinic will proceed
with the service. However, if there are signs of advanced periodontal
disease, infection, or decay requiring extractions, the clinic
will refer you to your own vet. The clinic will not ask for payment
in this case.
Do I need to
provide vaccination records to the clinic?
It's a good idea
to bring any records you have so the vet can evaluate what needs
to be done. The clinic provides a hard copy record for any vaccinations
performed. If you need a duplicate of a record, please visit
Advanced
Pet Services or call their company line at (949) 429-1721.
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